1. How can I place an order on Rewind Kart?

  • To place an order, simply browse our website, select the products you wish to purchase, add them to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment details to complete the order.

2. What payment methods do you accept?

  • We accept payments via credit/debit cards, PayPal, and other secure payment gateways. Choose your preferred payment method during checkout.

3. How do I track my order?

  • Once your order is processed and shipped, you will receive a tracking number via email. Use this tracking number to monitor the status and delivery of your order.

4. What is your shipping policy?

  • We offer standard shipping and expedited shipping options. Shipping fees and delivery times may vary based on your location and selected shipping method. For detailed information, please refer to our Shipping Policy page.

5. Can I cancel or modify my order after it has been placed?

  • Orders can be canceled or modified within 2 hours of placement. Please contact us immediately if you need to make changes to your order.

6. What is your return and refund policy?

  • We offer a hassle-free return and refund policy within 7 calendar days of order receipt. Returned products must be in their original condition with all packaging intact. For more information, visit our Returns & Refunds page.

7. Do you offer exchanges?

  • Yes, we accept exchanges within 7 calendar days of order receipt. Please ensure the exchanged items are in their original condition with all labels intact. Visit our Exchanges page for detailed instructions.

8. Are your products covered by a warranty?

  • Some of our products may come with a manufacturer's warranty. Check the product description or contact us for warranty details.

9. How can I contact customer support?

  • For any inquiries, assistance, or feedback, you can reach our customer support team via email at support@rewindkart.com or by calling +971 52 406 3000

10. Do you offer discounts or promotions?

  • We run promotions and offer discounts on products. Stay updated by subscribing to our newsletter and following us on social media for the latest deals and offers.